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Excerpt: Simply put, Software Asset Management is a business process that can help you reduce your licensing costs and optimize your software assets. The business benefits of Software Asset Management are: Reduce software licensing costs – only purchase/renew licenses for software that is used. Track all your license rights, such as upgrade, downgrade and transfer rights to optimize the way you account for and use your software assets. Reduce help desk costs – on average, 50% of the time spend troubleshooting computer issues is spent on obtaining the computer configuration Minimize unauthorized software usage, security risks – SAM empowers you to…